FAQ

What are the specs?

Super Fun Happy Tree measures a generous one by two metres, and is beautifully printed on heavyweight paper with recycled content and environmental accreditation. It is sustainable, reusable and fully recyclable.

Each poster is packaged in a sturdy cardboard tube, making transport and storage simple. The optional magnetic mounting kit offers an easy and elegant wall-mounting solution.


What do I do with it?

Your living space, your workspace, your holiday space or any other space... Hang them anywhere and everywhere!

Super Fun Happy Tree is perfectly suited to contemporary apartment living. Pack it in the boot and take it to your holiday house. Have a killer Kris Kringle in the office this year! Grab a different design and swap with friends and family next year.


What forms of payment do you accept?

All payments are processed securely through PayPal. PayPal accepts Visa and Mastercard. Paypal account holders may use direct debit.


Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.


How secure is this store?

PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

How will my order be sent to me?

All orders are sent via Australia Post, registered post. You must have a valid Australia Post mailing address. If you are unavailable to accept delivery, a post office collection slip will be placed in your mailbox. We are unable to provide order tracking, so sit tight and enjoy the surprise!

Each poster is carefully rolled and placed in a sturdy cardboard tube along with handling advice. If you have ordered multiple posters, each one will come in a separate tube, making storage and transport simple.


How much is postage and handling?

Shipping and handling costs are $15 per poster. At this stage shipping is restricted to Australia.


What about international orders?

At this stage we are unable to fulfil international orders. Please check back with us next year.


Can I send one as a gift?

Yes! We deliver to all Australia Post addresses and our posters arrive smartly packaged. Simply enter a separate shipping address during PayPal checkout.


The poster I want is sold out, will you print more?

We intend to release new designs every year. Depending on demand, previous designs may be reprinted. Register for news and updates here and keep in touch with us via Facebook.

When will I receive my order?

Posters will be shipped every Monday with last orders taken Tuesday 15 December. Your poster will be delivered within approximately six working days from date of purchase, four working days for deliveries within Victoria. For timely Christmas delivery we urge you to order now!


What if my poster is damaged in the mail?

All possible care is taken to ensure your poster arrives in pristine condition. However, we will replace posters if they are damaged in the mail. We require you to send us photographic evidence of the damaged poster and return the goods to us with packing slip. If the poster you ordered happens to be sold out we will replace your poster with any available poster of your choice or we will refund your order.


What paper do you use?

A 250gsm high white recycled matt art paper with 50% recycled fibre content and Forest Stewardship Council (FSC) Mix Certified. The paper is also Sustainable Forest Management (SFM) Certified, Elemental Chlorine Free, Mill Accredited (ISO 14001) and fully recyclable.


How are the posters printed?

The posters are high quality digital prints. They are printed in Melbourne.


How do I hang it?

However you like! We suggest you purchase our elegant wall-mounting kit, it comprises two Magnart metal backing plates, two small nails, two self adhesive strips and two high-strength rare earth magnets.

CAUTION WITH MAGNETS

Due to their power, care must be taken when handling these magnets. Keep out of reach of children, magnets can be fatal if swallowed. Seek immediate medical attention if swallowed or inhaled. People with pace-makers should be aware of magnetic properties. Magnetic interference may be harmful to discs, credit cards and electronic devices.


OK, I’ve gone through the whole list and my question isn’t here...

Please send us an email and we’ll reply within five business days.